1. Who you are buying from

VintySplit is operated by Anna Currey, a sole trader trading as VintySplit.

Although many of the items offered for sale have been consigned to VintySplit by their owners, your purchase through this website is made from VintySplit. Your consumer rights are therefore against VintySplit and are not affected by the fact that an item was originally supplied to us by a consignor.

2. Pre-owned and consigned items

VintySplit primarily sells pre-owned, designer, luxury and premium fashion on behalf of its owners. Unless an item is specifically described as new, you should expect reasonable signs of previous ownership or use.

We inspect items before listing them and aim to describe their condition accurately, including any significant marks, wear, alterations or defects that we identify.

Photographs form part of the description of an item. Colours may appear slightly different depending on lighting, photography and the screen on which they are viewed.

3. One-off pieces and availability

Most items sold by VintySplit are individual, one-off pieces and only one of each item is available.

An item may also be offered for sale through another marketplace. Although we take reasonable steps to keep availability up to date, there may occasionally be a short delay between an item selling elsewhere and its removal from this website.

If an item is no longer available after you have placed an order, we will cancel the order and refund all amounts you have paid.

4. Prices and payment

The price shown on the product page is the price payable for the item, excluding any separately stated delivery charge.

Payment must be made using one of the payment methods offered at checkout. Your order is not confirmed until payment has been successfully authorised.

5. UK delivery

We currently deliver within the United Kingdom only.

Standard tracked delivery is charged at £6.95 unless a different amount is clearly shown before checkout.

Orders are carefully packed and sent using a tracked delivery service. Any estimated delivery dates provided are estimates rather than guaranteed delivery dates.

6. Changing your mind

For most items purchased online, you may tell us that you wish to cancel your purchase within 14 days of receiving the item.

Once you have told us that you wish to cancel, you must return the item to us within a further 14 days.

To request a return, email vintysplit@gmail.com before sending the item back.

Unless the item is faulty, damaged or materially different from its description, you are responsible for the cost of returning it to us. We strongly recommend using a tracked service because the item remains your responsibility until it reaches us.

7. Condition of returned items

You may examine an item in the same way that you reasonably could in a shop. You should not wear, wash, alter, damage or otherwise use the item beyond what is necessary to establish its nature, characteristics and fit.

Where the value of an item has been reduced as a result of handling beyond what is reasonably necessary, we may make an appropriate deduction from the refund where the law permits us to do so.

8. Underwear and swimwear

For hygiene reasons, underwear and swimwear that is supplied sealed or with a hygiene protection seal may not be eligible for a change-of-mind return once that seal has been removed or broken.

This does not affect your legal rights if an item is faulty, damaged or not as described.

9. Refunds

Where you validly cancel an order, we will refund the amount due to you using the original payment method.

We may wait until we have received the returned item, or until you provide evidence that it has been sent back, before issuing the refund where the law allows us to do so.

If you cancel the whole order under your statutory cancellation rights, we will also refund the standard outbound delivery charge where required by law. Additional amounts paid for an enhanced or premium delivery service are not necessarily refundable.

10. Faulty or incorrectly described items

Nothing in these terms limits your statutory consumer rights.

Goods must be as described, fit for their intended purpose and of a standard that is satisfactory taking into account relevant circumstances, including the fact that an item may be pre-owned and any defects or wear that were clearly disclosed before purchase.

If you believe an item is faulty, damaged or materially different from its description, please contact us as soon as possible at vintysplit@gmail.com.

11. The consignment service

VintySplit provides a consignment selling service. You remain the owner of an item until it is sold, but you authorise VintySplit to take possession of the item, prepare it for sale, photograph it, advertise it, communicate with prospective buyers and complete a sale on your behalf.

Items may be offered through VintySplit's own website and through third-party marketplaces such as Vinted and eBay.

12. Items we accept

We specialise in designer, luxury and premium clothing, accessories, footwear and related items.

We may decline any item that we do not consider suitable for the service, including because of its brand, condition, likely resale value, authenticity, demand or the cost of preparing and selling it.

13. Ownership and authority to sell

By consigning an item to VintySplit, you confirm that:

• you are the legal owner of the item or have authority from the owner to sell it;
• the item is not stolen, counterfeit or subject to a finance agreement, lien or other third-party claim;
• you have disclosed anything that might materially affect its value, authenticity or saleability; and
• VintySplit is authorised to sell and transfer ownership of the item to a buyer.

14. Authenticity

We may carry out reasonable checks where authenticity is relevant. However, acceptance of an item does not amount to an expert authentication or guarantee by VintySplit that an item is genuine.

If we have reasonable grounds to doubt the authenticity or lawful ownership of an item, we may withdraw it from sale while the matter is investigated.

15. Pricing

Before an item is offered for sale, VintySplit will normally agree or record a maximum selling price and minimum selling price for the item.

The maximum price is normally used when the item is first listed. Unless otherwise agreed, after approximately four weeks we may reduce the selling price to the agreed minimum price in order to improve the chance of a sale.

16. Six-week selling period

The normal VintySplit selling period is six weeks from the date the item first goes live for sale.

An item may be advertised on more than one sales channel during that period. We may remove an item from one marketplace if it sells through another.

17. What happens after six weeks

If an item has not sold by the end of the normal six-week selling period, the agreed exit option for that item or consignment will apply.

Depending on the option agreed with you, the item may:

• be returned to you;
• be donated or otherwise passed on for charitable reuse; or
• be offered through eBay as a seven-day auction with a starting price of £9.99.

The exit option may be agreed for an entire consignment and changed for individual items where necessary.

18. Returns to the consignor

Where the agreed exit option is return, you are responsible for any applicable return delivery charge unless we have specifically agreed otherwise.

We will take reasonable care of items while they are in our possession and while arranging their return.

19. Charity and disposal

Where you have authorised VintySplit to donate or dispose of an unsold item, you authorise us to pass ownership of that item to a charity, textile reuse organisation or other appropriate recipient.

Once an item has been donated or otherwise passed on in accordance with your instructions, it may not be possible to recover it.

20. Our commission and your payment

VintySplit's commission and the amount or percentage payable to you will be agreed or made clear before your items are accepted for sale.

When an item sells, VintySplit will deduct the agreed commission and any other charges that were expressly agreed with you. The remaining balance is payable to you.

A sale is treated as complete for payment purposes once we have received cleared payment and any applicable buyer cancellation or return issue has been resolved.

21. Buyer returns

Because VintySplit sells to consumers, a buyer may have statutory rights to cancel a purchase or return an item.

If a sale is cancelled or refunded, the item will normally return to the consignment process and no sale proceeds will be payable to the consignor for that transaction.

If we have already paid you for an item that subsequently has to be refunded for a valid reason, we may deduct the corresponding amount from money otherwise payable to you or ask you to repay it.

22. Preparing and photographing items

You authorise VintySplit to carry out reasonable preparation needed to present an item for sale. This may include steaming, light cleaning, arranging, measuring and photographing the item.

Photographs created by VintySplit as part of the service may be used by us to advertise the item and to promote the VintySplit service.

23. Third-party marketplaces

Where we advertise an item through a third-party marketplace, that marketplace may impose its own rules, processes, buyer protection requirements or restrictions.

You authorise us to take reasonable actions necessary to operate the listing in accordance with those requirements, provided that we remain within the pricing and disposal authority you have given us.

24. Ending a consignment early

If you ask us to withdraw an item before the agreed selling period has ended, please contact us. We will make reasonable efforts to remove active listings and arrange return of the item.

We cannot withdraw an item after a binding sale has already been completed with a buyer.

25. Our responsibility for consigned goods

We will take reasonable care of items entrusted to us. Nothing in these terms excludes liability that cannot lawfully be excluded.

We are not responsible for normal ageing, deterioration inherent in the nature of an item, or loss caused by information or defects that were not disclosed to us and which we could not reasonably have identified.

26. Website information

We make reasonable efforts to keep information on the website accurate and up to date. Minor errors or temporary technical problems may occasionally occur.

27. Changes to these terms

We may update these terms from time to time. The terms applying to a particular purchase or consignment will normally be those in force when that transaction or consignment was agreed.

28. Governing law

These terms are governed by the laws of England and Wales.

If you are a consumer, nothing in this clause deprives you of any mandatory protection available to you under applicable consumer law.

29. Contacting us

If you have a question about an order, return, consignment or these terms, please contact us by email.